Returns & Exchanges
We want you to love your purchase, but if you are not completely satisfied, we accept returns of most items in original condition within 30 days of delivery. Please note that custom furniture, direct-ship items, and final sale products are non-returnable.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid UPS shipping label and print the return authorization slip to include inside your package.
Pack with Care
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive at our warehouse safely and undamaged.
Drop Off and Refund
Drop off your package at any authorized UPS location; once received and inspected, a refund will be issued to your original payment method within 10-14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing